At Level 3, you start tracking your mail pieces through their entire life cycle. Tracking starts at document creation, continues for the USPS-required 45 days and also extends after the mail leaves your facility. Mail Piece tracking opens a further set of benefits to you, especially when you tie the IMB-based internal tracking capability with the external tracking provided by the USPS OneCode services.
IMB mail piece tracking allows you to track the mail pieces internally through your entire print and mail operation. You can tie in to your current and future document/mail operations such as:
- Automatic Document Factory (ADF)
- Mail Piece Reconciliation
- Reprint processes
Adding internal mail piece tracking using IMBs into your document/mail operations realizes immediate benefits in terms of better knowledge of the location and status of all mail pieces in your shop, easier ability to reprint, and better ability to track mail pieces through your operations.
External mail piece tracking completes the entire mail piece life cycle, both outbound and inbound.
You add in the USPS OneCode services:
Using the USPS OneCode Confirm® you can receive updates on the status of where your mail is and when it will be delivered, allowing you to better predict mail delivery, confirm mail delivery, and open the way for Level 4 integration. You can also take advantage of Address Change Service (ACS™) at this level to receive information on Undeliverable-as-Addressed (UAA).
Another capability is tracking return documents. By placing IMB barcodes on the return documents, they can be uniquely identified and tracked to your facility. This can enable many additional benefits should you move to the next level of implementation.
See Implementing Enterprise IMB™ Solutions for more information on how CrawfordTech can assist you in implementing an IMB solution to fit your needs.
