In Level 4 implementation, you combine your ability to track all your mail pieces, both outbound and inbound, and leverage that data to provide value-adds through visibility to other departments, including Operations and Marketing.
Using IMB mail piece tracking and the ability to add additional information to the tracking database you can create an information-rich trove suitable for data mining to extract information and apply it for a multitude of applications enterprise wide.
Functions that can benefit from the captured data include:
- Lock box staffing projections
- Cash flow projections
- Statement tracking
- Delivery confirmation of bills and notices
- Customer support staffing
- Message tracking, both at the individual piece and at the aggregate levels
With Enterprise IMB implementation you have maximized the benefits of IMB across your entire enterprise. By implementing one Level at a time you've eased your transition into IMB and set achievable milestones along the way.
See Implementing Enterprise IMB™ Solutions for more information on how CrawfordTech can assist you in implementing an IMB solution to fit your needs.
