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AODA Policy

Crawford Tech’s Accessible Customer Service Policy


Purpose/Background Information


• To create a set of accessibility standards for members of the public or other third parties.

Application

• Applicable to all Crawford Tech staff who deal with members of the public or other third parties on behalf of Crawford Tech.

Our Commitment

• To provide our services in a way that respects the dignity and independence of people with disabilities.

Providing Goods and Services to people with disabilities

• Educating our staff how to communicate with people with disabilities.
• Providing other means of communication by providing alternative formats options or a supportive document format, offering alternate forms of billing; allowing service animals and support persons to accompany people with disabilities; notifying customers who use other modes of communication of any temporary disruption of services; creating a feedback process on our services.

If you would like to receive a copy of our Accessibility for Ontarians with Disabilities Act, 2005 Customer Service Policy, contact Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone 1-866-679-0864.