Company
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CrawfordTech (www.crawfordtech.com) is a recognized leader in the transactional customer communication industry. Our award-winning solutions have helped over 700 companies and government departments around the world reduce costs associated with mission-critical customer communications. CrawfordTech’s Document Accessibility Services (DAS) offers alternate format transactional documents for your visually impaired and print disabled customers in PDF/UA, Braille, Large Print, Audio and E-text. This innovative service provides alternate formats for transactional documents, like statements, bills and account summaries, in English, Spanish and French. We work with your existing data and produce transactional customer communications in a timely, accurate and secure manner. Delivered from our PCI-compliant facility, DAS provides you with an industry-leading solution for the delivery alternate format transactional documents for visually impaired and print disabled customers. Retail banks, wealth management companies, credit card issuers, utilities and telecommunications companies, as well as government organizations, all benefit from the option of outsourcing these specialized alternate format customer communications. CrawfordTech's DAS provides these companies and organizations with unique technology and expertise that reduces the costs of delivering alternate formats. Importantly, it speeds the time to market, allowing organizations to quickly and cost-effectively address these needs by partnering with a knowledgeable, capable and reliable service provider, instead of building the specialized infrastructure and expertise in-house. Contact us now using the form below: |
Read our Latest Case Study
Find out how TELUS are using Document Accessibility from Crawford Technologies.
Transactional Document Experience is the difference
CrawfordTech is uniquely positioned to deliver on timeliness and quality SLAs.for Alternate Formats, as it is the the only Alternate Formats service provider in North America that::
- Has implemented an Automated Document Factory (ADF) to ensure the highest production quality standards and, due to it’s real time production tracking capabilities, assurance of on-time delivery.
- Applies ink barcodes and visually readable information onto Braille statements ensuring the highest level of quality control and the lowest risk of privacy breaches.
- Applies ink addresses onto the first page of Braille statements ensuring the lowest risk to privacy breaches due to the misapplication of manually applied labels.
- Has the ability to automatically extract the customer statements that require conversion to alternate formats from a complete customer billing statement print file.
- Can automatically apply postal barcodes to the mailings, enabling our clients to validate delivery to visually impaired and print disabled customers.