Our Services
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From our New York-based PCI-compliant facility, CrawfordTech’s DAS uses your existing customer communications data to produce alternate formats including conversion to PDF/UA, Braille (grades one and two), Large Print, Audio and E-text. In a timely, accurate and secure manner, we process and can deliver your alternate format transactional documents in English, Spanish and French. CrawfordTech's DAS accepts most common print files including, AFP, Xerox Meta code, PCL, PostScript, PDF, EBCDIC, ASCII and other data types such as XML. In some cases, clients securely transfer a pre-split file that includes only the visually impaired and print disabled customer’s documents. If needed, however, we can split out the required documents from a complete print file. CrawfordTech's DAS:
DAS Audit ReportsAn integral DAS component is the reconciliation, billing, delivery and QA reports we provide as a part of the process. These reports provide a regular and comprehensive view of the alternate format production and delivery.
The DAS Billing Report can be delivered monthly, bi-weekly, twice monthly, or weekly. The Billing Report is a numbered list that includes the following information:
The DAS Delivery Report is provided daily or weekly and includes reporting of statement production within SLA parameters Contact us now using the form below: |
Read our Latest Case Study
Find out how TELUS are using Document Accessibility from Crawford Technologies.
Transactional Document Experience is the difference
CrawfordTech is uniquely positioned to deliver on timeliness and quality SLAs.for Alternate Formats, as it is the the only Alternate Formats service provider in North America that::
- Has implemented an Automated Document Factory (ADF) to ensure the highest production quality standards and, due to it’s real time production tracking capabilities, assurance of on-time delivery.
- Applies ink barcodes and visually readable information onto Braille statements ensuring the highest level of quality control and the lowest risk of privacy breaches.
- Applies ink addresses onto the first page of Braille statements ensuring the lowest risk to privacy breaches due to the misapplication of manually applied labels.
- Has the ability to automatically extract the customer statements that require conversion to alternate formats from a complete customer billing statement print file.
- Can automatically apply postal barcodes to the mailings, enabling our clients to validate delivery to visually impaired and print disabled customers.