Simplify customer communications management
Insurance firms must deal with a tidal wave of customer information in a wide range of formats, while adhering to increasingly strict regulatory demands, within a highly competitive landscape. Our solutions help to simplify the storage, management and secure delivery of invoices, statements, benefits explanations, and other critical customer communications.
With Crawford Technologies, you can be in compliance with Document Accessibility regulations governing the creation of documents for blind, partially-sighted, and cognitively disabled individuals. We provide scalable and customizable solutions that enables efficiencies in archiving, case management, data analytics, and output in print and digital formats. We help you to reduce the overall cost of managing enterprise content within a comprehensive eco-system.
The Economical Insurance Group Improves Service and Saves Money
A geographically distributed insurance company wanted to improve customer service and reduce their use of paper to save money and be more environmentally friendly. Their strategy was to implement a secure online self-service repository for brokers to selectively view electronic documents. CrawfordTech’s Riptide solution allows them to continue storing documents in their ECM repository and automatically convert them to PDF for online viewing and archiving, reducing their costs while giving their brokers real-time access to important information.
What People Are Saying
Customers in the insurance market talk about how Crawford Technologies’ solutions have helped them save money and be more efficient in managing their customer communications.
For over 20 years Crawford Technologies has been serving customers in the Insurance industry. Our solutions can be easily tailored and implemented to meet the unique needs of this market.
Get in touch with us today to find out how we can meet the needs of your organization.
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