PRO Meta to HTML allows organizations to use Xerox legacy application print files in Web applications. Documents such as customer statements, bills, invoices, policies and confirmations can be displayed in standard browsers giving customer service agents and customers instant online access to the relevant company data. The displayed documents can also be printed by or emailed to any of those users.
Making documents available quickly and in the same format to customer service staff and to the customers improves productivity and customer satisfaction and allows organizations to provide excellence in Customer Service. CrawfordTech has provided components for Electronic Bill Presentation & Payment (EBPP) since 1996. Major vendors in the market use CrawfordTech components.
The high-speed performance of PRO Meta to HTML permits dynamic conversion of Xerox legacy documents at display or retrieval time. This can save significant data storage costs and eliminate expensive batch transformation processing.
During the conversion, PRO Meta to HTML optimizes HTML files for archiving, retrieval and display, using our powerful PRO options and eliminating the need for costly changes to the native print applications.
The optional PRO Indexer can create index files or database commands, mark document breakpoints and generate image names using the contents of the documents, such as account number, customer number, customer name and statement date.
The optional PRO Document Enhancer is a powerful document re-engineering tool, which can add, modify or suppress text, barcodes and images or rearrange the document pages during the conversion.
With the optional PRO Splitter plug-in, large input files can be split during conversion into smaller multi page files, e.g. containing complete individual customer statements. This opens the door to EBP and EBPP. It also eliminates the need to modify the application that creates the print file.
PRO Meta to HTML can be used for the following:
