Over 1,800 companies around the world
rely on Crawford Technologies

PRO Archiver for Documentum

Crawford Technologies has a twenty year track record in customer communications archiving and our products and expertise are used by hundreds of customers around the world. Now in partnership with OpenText, Crawford Technologies offers marketing leading customer communications archiving technology integrated with the Documentum platform.

PRO Archiver is the only customer communications archiving solution designed for Documentum and over 90 customers can testify to the benefits of archiving customer communications with Documentum:

  • Archive customer communications for any industry, application, format or document type
  • Leverage CrawfordTech’s market leading technology for transformation and indexing
  • Manage high volume customer communications archiving by distributing processing in a multi-node architecture
  • Store customer communications in Documentum using advanced features like lifecycles, workflow, security and content storage services
  • Search, retrieve and view customer communications using standard Documentum knowledge worker tools like WebTop, D2 and xCP
  • Manage configuration of archiving processes using intuitive tools that simplify the development-test-debug lifecycle

 

Resources

Product Spotlights

pdf PRO Archiver for Documentum

Success Stories

pdf A European Bank Saves Money and Trees

pdf Saga Insurance Achieves Regulatory Compliance

pdf British Gas Implements Centralized Document Management

pdf A Global Brand goes Digital

pdf United Media Improves Customer Service

pdf Information Management with Documentum

pdf An Energy Provider Consolidates ECM Systems

White Papers and Reports

pdf Customer Communications Archiving: The Time is Right to Leverage Next-Generation Solutions

pdf Customer Communications Archiving Trends

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