Over 1,800 companies around the world
rely on Crawford Technologies

PRO Archiver for InfoArchive

Crawford Technologies has a twenty year track record in customer communications archiving and our products and expertise are used by hundreds of customers around the world. Now in partnership with OpenText, Crawford Technologies offers marketing leading customer communications archiving technology integrated with the OpenText InfoArchive platform.

PRO Archiver is the only customer communications archiving solution designed for InfoArchive and over 90 customers can testify to the benefits of archiving customer communications with OpenText:

  • Archive customer communications for any industry, application, format or document type
  • Leverage CrawfordTech’s market leading technology for transformation and indexing
  • Manage high volume customer communications archiving by distributing processing in a multi-node architecture
  • Store customer communications in InfoArchive using advanced features like SIPs, lifecycles, workflow, security and content storage services
  • Search, retrieve and view customer communications using InfoArchive knowledge worker tools
  • Manage configuration of archiving processes using intuitive tools that simplify the development-test-debug lifecycle and extend key concepts into product
  • CrawfordTech have the people, products and experience to make your project happen


Product Spotlights

pdf PRO Archiver for InfoArchive

Success Stories

pdf A European Bank Saves Money and Trees

pdf Saga Insurance Achieves Regulatory Compliance

pdf British Gas Implements Centralized Document Management

pdf A Global Brand goes Digital

pdf United Media Improves Customer Service  

pdf A Large Bank Goes Digital

White Papers and Reports

pdf Customer Communications Archiving: The Time is Right to Leverage Next-Generation Solutions

pdf Customer Communications Archiving Trends


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