Riptide®

Riptide®

Riptide provides the ability to extract and distribute content from Enterprise Content Management (ECM) solutions. With Riptide it’s easy for users to collect and package the content, and then use a variety of methods to distribute that content. The solution enhances ECM repositories and supports office, print and imaging file types.

Content extracted from ECM systems is assembled, converted to industry standard PDF and packaged along with user supplied, tables of contents, watermarks, annotations and other Document Management System artifacts. Output is multi-channel so it can be directed to multiple devices for multiple delivery options – print, online, e-mail, fax, and much more.

Riptide Advantages

  • Convert multiple disparate documents and document types into a standard format.
  • Pull content from different ECM repositories.
  • Distribute in a standard format for multiple destinations.
  • Track output delivery by user and job.
  • Eliminate bottlenecks associated with ECM output.
  • Enhance compliance with HIPAA, PCI DSS and other regulations redaction of specific content and using Signed PDF as a delivery format.

Riptide collects disparate documents from ECM systems and delivers those documents for output in print, fax, e-mail, PDF and more. Users no longer need to open each file in the originating application to output. You can simply select the documents needed within the Riptide® GUI – no matter what format or repository – and then with a mouse-click output in multiple formats for multiple destinations. Riptide works with any document type in nearly any ECM system. In short: Riptide makes it easy to find the documents you need and then output for print, fax, e-mail and more.

Image for More Efficient Case Management and Distribution

More Efficient Case Management and Distribution

A police department in a medium sized city is responsible for almost 210,000 residents spread out over 23 square miles. They needed a more streamlined process for case management, which typically involved multiple departments, and required labor-intensive processes, involving printing, copying, collating, hand stamping and the use of couriers. Crawford Technologies Riptide was deployed to automate the distribution of case files stored in the IBM FileNet Content Manager repository. Based on templates, documents in the case file are now automatically retrieved and consolidated for distribution, saving the city time and money.

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Enhance Riptide® with these Additions

Riptide® Conversion Services

Output management for multi-channel delivery and print from ECMs.

Riptide® DataFormatter

Provides a set of tools for building templates and rules.

Redaction Express

Tools that help protect against the inadvertent and unintentional release of confidential information.

Signed PDF

Easy-to-use tool that lets you automatically apply a digital signature to your PDF output.

Riptide® ePresentment

Solution built for organizations with ePresentment requirements such as bill and statement presentment.

PRO Transform Plus for Accessible PDF

Automate the process of accessible document creation, and easily convert transactional documents.

We're here to help you

We know that your success depends on more than high quality software. Our experienced professional services, training and support teams work closely with you to consult, customize, migrate, train and provide additional value-added services that ensure your implementation is efficient and productive. Our Document Accessibility Services and other Cloud based services deliver secure and scalable hosted solutions.

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Crawford Technologies Professional Services staff are recognized for their in-depth knowledge and expertise in electronic document processing systems and applications. We provide a unique combination of knowledgeable IT professionals, industry-leading technology, and proven processes. We know what it takes to re-engineer documents and systems for optimal performance and profit.

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At Crawford Technologies, we understand the importance of effective testing, and know how to create the best infrastructure and leverage the optimal tools to ensure reliable results. Our scalable and secure Cloud-based QA service gives you all the tools needed to fully automate document-related Quality Assurance testing processes.

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We provide transcription, production, fulfillment and distribution of your critical customer communications at our secure facility. Our services include production of braille, large print, audio, e-text, and transcription to accessible PDF in multiple languages.

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CrawfordTech training programs make the difference in achieving the ROI and improvements that are so important to our customers.  Our experienced training professionals offer on-site training that can be tailored to meet your specific requirements.

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Once your Crawford Technologies solution is in place, you can count on our unparalleled support staff, who average over 10 years experience in the high-volume transactional print-stream industry. Our customers have given us a +63 Net Promoter Score®, an objective indication of the quality of our post-sales team.

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CrawfordTech’s STEP™ Migration Services relies on superior technology, proven processes and skilled professional services to deliver fast, accurate and reliable content migration when upgrading or consolidating content repositories or archives.