Simplify, Automate, Manage and Improve your complex Transactional Customer Communications Workflows

Transactional Customer Communications workflows are more complex than ever. Information comes from Mainframes, Servers, Linux, UNIX and MS Windows based systems. Multi-channel communications means preference management, routing, formatting, re-purposing and print suppression are more complex than ever.

This is where CrawfordTech’s PRO WorkFlow family of products can help. Our PRO WorkFlow JES and PRO WorkFlow Server products let you automate, manage and enhance your mainframe and server based workflows. Add PRO WorkFlow Connector to pass rich metadata to these workflow products to further automate your workflows.

With the PRO WorkFlow family of products, our customers automate:

• the creation of document archives, 
• the conversion of print streams, 
• operational efficiency by splitting, concatenating and sequencing print output, 
• the achievement of postage savings by performing address accuracy and mail piece sorting
• the creation of MRDF and other control files, 
• the suppression of printed and mailed output based upon ‘paperless’ preferences
• the creation of content for e-presentment, archiving, electronic mail box and other distribution channels including all required index data

The PRO WorkFlow product family includes the following: 

• PRO WorkFlow Connector is a fully automatic, high performance solution that moves print ready data streams with its associated metadata between computing platforms, quickly and easily. Using open, ISO standards based communications methods means that this solution will work wherever you need it.  The retained metadata means that the information needed to determine and invoke the appropriate workflow is easily achieved. You can also initiate data manipulation applications, such as transformations, print stream re-engineering, ACIF, composition engines, and more, based on your needs.  View the PRO WorkFlow Connector data sheet here.
• PRO WorkFlow Server is a queue manager with email notifications that is used to automate data manipulation, application transformations and print stream re-engineering while concurrently routing the output files to dynamically assigned destinations such as printers, folders and FTP sites.  View the PRO WorkFlow Server data sheet here.
• PRO WorkFlow JES is a software tool used for automating the extraction of input files from the JES spool for a variety of enhancements and improvements. Utilizing TCP/IP and FTP, users manipulate data and applications right from the JES queue and route output files to the specified destinations, applications and post processing systems.  View the PRO WorkFlow JES data sheet here.

For more information on the four types of PRO WorkFlow JES, view the following data sheets: JES Spool Extraction, JES to FTP, JES to TCPIP, JES ACIF/Automate

The PRO WorkFlow product family is available on z/OS, Windows, AIX, Solaris, HP-UX and Linux platforms giving you complete flexibility in how and where the tools are applied. Use the power of the PRO WorkFlow family on the widest range of input and output formats in the industry, including LCDS/Metacode, PostScript, PDF, AFP, PCL, HTML, TIFF, Flat files, Line data, ASCII, EBCDIC and SCS.

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