Support

Experienced and Knowledgeable

Once your CrawfordTech solution is in place, you can count on our unparalleled support staff, who average over 10 years experience in the enterprise document industry. Along with our support staff, CrawfordTech's Professional Services is recognized for its in-depth industry knowledge and unequaled expertise in electronic document processing systems and applications. We can help your organization in almost every phase of your implementation including:

  • Planning
  • Installation
  • Training
  • Integration
  • Setup
  • Testing

Many of our customers rely on us to provide turnkey services, including pre-installation planning, training, installation and application setup.

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High Quality Support Helps a Print Provider

A print service provider in South America had support related issues with their Customer Communications Management software vendor that was affecting their ability to deliver transactional documents to their large clients. CrawfordTech’s reseller worked with the PSP and with Crawford Technologies to assess their requirements and provide a proposal for implementation, training and support. With Crawford Technologies support team, the customer is now using the solution in production, and is confident that their needs are successfully addressed.

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