High-Value Solutions
for High-Volume Documents

SOLUTIONS

 

High-value document solutions that streamline, improve and manage enterprise content, document archive and production, and advanced output management.

 

Crawford Technologies’ suite of software solutions help you meet the most demanding requirements for access to information. Our archive solutions helps you save, search, find and protect the vital information that makes any business run. Our ECM solutions reduce the cost and eliminate the complexity of managing enterprise content. CrawfordTech Output Management solutions streamline the processing of high value, high volume transactional documents. And our Document Accessibility Services deliver billing statements in alternate formats for a higher degree of accessibility.

 

 

Focused solutions for financial services, insurance, healthcare, telco and utilities, government
and education, and print
service providers.

 

High-value solutions for streamlining high-volume documents.

Crawford Technologies’ suite of software solutions and services enable our clients to meet even the most rigorous demands for instantaneous access to information, irrespective of current, legacy or future standards in infrastructure or document output. You can expect in-depth expertise specific to your industry coupled with unparalleled technical and customer support. We listen, innovate, deliver and support our clients as we grow profitability and share in the benefits of success.

 

High-value solutions for streamlining high-volume documents.

 

Solutions that help you:

Reduce operational expenses

Improve customer satisfaction

Ensure regulatory compliance

Improve customer retention

Migrate to multi-channel delivery

Boost brand consistency

Reduce the cost of customer service

CrawfordTech archive solutions helps you save, search, find and protect the vital information that makes any business run.

 

Archive solutions that delivers universal, high-value customer communications.

We deliver universal print-stream archiving solutions across industries, business applications, print formats and document types. Our solutions classify, transform, index, and efficiently store all types of high-value customer communications. We leverage world-class records management to comply with industry regulations, while storing hundreds of millions of customer communications in a single,
unified archive.

CrawfordTech archive solutions streamline the processes behind archiving and managing of even the most sensitive and complicated documents. No matter what format they are in or what form they take, we simplify, automate and improve the archival of high-volume, high-value documents with a new level of efficiency and savings. Companies around the world rely on our award-winning solutions to meet the most rigorous demands for instantaneous access to information, irrespective of current, legacy or future standards in infrastructure or
document output.

 

High-value solutions for streamlining high-volume documents.

 

Solutions that help you:

Reduce and eliminate manual processes

Consolidate workflows

Improve Operational Efficiency

Eliminate cost barriers to automation

Deliver partner-certified solutions

Reduce customer service response times

Simplify adherence to compliance and regulatory standards

Produce agile customer communications

Deliver billing statements in alternate formats for
greater accessibility.

 

Ensure compliance and accessibility of billing statements

Our Document Accessibility Services (DAS) produces alternate customer communications formats for your blind and partially-sighted customers, as well as those unable to read traditional print. Conversions include: PDF/UA; Braille; Large Print; Audio and E-text. Organizations can quickly and automatically transform monthly banking, credit card or investment statements to meet the ever-growing needs of an underserved portion of the population.

Millions of people live with some sort of visual impairment. For these people, the ability to access their bills, account statements and other transactional documents means greater independence, greater control and greater customer satisfaction. Indeed, companies all over the world are recognizing the need and the value of providing transactional documents in alternate formats. CrawfordTech Document Accessibility services present billing statements in alternate formats such as braille, large print, audio, text, and PDF/UA. For companies today, accommodating customers who are visually impaired is not just good business, it’s required by federal legislation. CrawfordTech DAS ensures compliance and supports forward-thinking initiatives to improve the accessibility of billing statements and other transactional documents.

 

High-value solutions for streamlining high-volume documents.

 

Solutions that help you:

Provide transactional documents in alternate formats

Meet the needs of
partially-sighted customers

Convert documents to PDF/UA; Braille; Large Print; Audio
and E-text

Ensure regulatory compliance

Meet the growing needs of underserved customers

ECM solutions that reduce the cost and eliminate the complexity of managing enterprise content.

 

Innovative approaches that optimize your content distribution and maximize your ROI

Our Enterprise Content Management (ECM) Solutions optimize your content distribution strategy with a seamless and cost-effective approach that consolidates and streamlines your high-value document output. We eliminate the bottlenecks associated with ECM content distribution, making it easy for you to access the documents you need, and deliver them to your customers in the format they prefer.

Until now, the concept of ‘Enterprise Content Management’ meant big investments, lengthy implementations, and a long learning curve. We’ve changed all that with a suite of ECM solutions that eliminate the complexity of managing enterprise content and cut the overall cost of ownership. And we open the door for truly enterprise-wide scope and capability with extended access for mobile devices, smartphones and tablets.

For nearly 20 years, CrawfordTech has been a proven ECM innovator focused on high-value solutions for high-value documents. Our award-winning solutions are trusted by over 1,800 organizations around the world. Now you can benefit from our expertise to enable ECM strategies that will capture return on investment and improve enterprise-wide performance.

 

High-value solutions for streamlining high-volume documents.

 

Solutions that help you:

Improve access to company information

Consolidate workflows

Improve operational efficiency

Eliminate cost barriers
to automation

Deliver partner-certified solutions

Improve customer service response times

Simplify adherence to compliance and regulatory standards

Produce agile customer communications

Streamline the processing of
high value, high volume
transactional documents.

 

Output Management solutions that optimize workflows for all output processes.

Our Output Management solutions improve operational efficiency and ROI by reducing, and in many cases eliminating, the manual processes typically associated with reprints, transforms, multi-channel delivery, reporting, and tracking. We help you respond to changing customer preferences toward multi-channel communications by delivering unparalleled solutions that streamline and automate your workflows.

Whether printed on paper or presented online, transactional documents make any company run. You depend on invoices, billings, account statements and other vital documents to transact business. But controlling this output is a costly and challenging responsibility. Managing print queues, data streams, and multiple protocols and platforms diverts valuable IT resources and requires specialized expertise. CrawfordTech Output Management solutions work to streamline the process and reduce demand for IT support. Our solutions simplify, automate and improve workflow for improved efficiency and performance. Organizations around the world depend on CrawfordTech to reduce costs and streamline transactional communications across all channels and in all formats. Now you can benefit from these innovations in Output Management.

 

High-value solutions for streamlining high-volume documents.

 

Solutions that help you:

Reduce manual processes

Achieve affordable and
cost-effective color

Consolidate workflows

Improve operational efficiency

Eliminate cost barriers
to automation

Improve customer service response times

Simplify adherence to compliance and regulatory standards

Produce agile
customer communications