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Crawford Technologies offer a range of Document Accessibility Services, such as Braille printing services, large-print documents and conversion to PDF/UA, audio and eText.
For the visually impaired and for others, the ability to access their bills, statements and other transactional documents means greater independence. With over 21 million North Americans having profound visual impairment, governments and corporations alike are seeking to eliminate the barriers in providing reasonable accommodation for information accessibility.
Considerable settlements have been granted in the courts for companies not in compliance with the relevant laws. These statutes include section 508 of the Rehabilitation Act of 1973, Title III of the Americans with Disabilities Act (ADA) of 1990, Section 255 of the Telecommunications Act of 1996 and Accessibility for Ontarians with Disabilities Act of 2005.
To grant reasonable accommodation, ensure legal compliance and support forward-thinking corporate initiatives, Crawford Technologies provides an industry-leading solution for the delivery of billing statements and other transactional documents for visually impaired customers in alternate formats.
From our New York-based facility, Crawford Technologies’ Document Accessibility Services (DAS) delivers alternate format billing statements (English, Spanish and French) in Braille, Large Print, Audio and E-text in a timely, accurate and secure manner for visually impaired customers. Retail banks, wealth management companies, credit card issuers, utilities and telecommunications companies, as well as government organizations, benefit from the option of outsourcing these specialized alternate format customer communications. You can also find more information on our W3C compliant website www.altformats.com
How can we help you comply with legislation and help you better serve your visually impaired customers?
We take care of it all – We will create any of these formats for your customers on your behalf. Using world-class Automated Document Factory methods we quantify, measure, reconcile, control and report on every aspect of your alternate formats production for paper documents, CDs, DVDs and electronic documents.