For the blind, partially-sighted, and for those with cognitive disabilities, the ability to access bills, statements and other transactional documents means greater independence. With over 21 million North Americans having profound visual impairment, governments and corporations alike are seeking to eliminate the barriers in providing reasonable accommodation for customer communications.
Considerable settlements have been granted in the courts for companies not in compliance with current regulations. To support reasonable accommodation and ensure legal compliance, Crawford Technologies delivers industry-leading services and solutions for the delivery of transactional documents in alternate formats to your visually-impaired customers.
We provide transcription, production, fulfillment and distribution of your critical customer communications at our secure facility. Our services include production of braille, large print, audio,
e-text, and transcription to accessible PDF in multiple languages. Our expertise in accessibility and alternate formats ensures that you’ll get the highest quality results – even with highly complex transactional documents.
The CrawfordTech U.S. and Canadian service bureaus are PCI-DSS compliant and have completed a Service Organizations Controls (SOC) 2 Audit Type II examination audit. This ensures that we comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Biley Act of 1999 (GLBA) and ISO 27001, providing the highest security for our customers and their customers.
Our professional services team also offers custom engineering, consultation and conversion services for Crawford Technologies licensed software solutions, PRO Transform Plus for Accessible PDF and Voiceye Maker for Operations Express.
With a comprehensive range of services and a rich portfolio of solutions, Crawford Technologies is truly a one-stop shop for all of your document accessibility needs.