Expand your business with Crawford Technologies

Bridge the gap between legacy and modern customer communications

  • Facilitate operational efficiencies and grow your business
  • Reach more customers with CrawfordTech solutions
  • Enable your digital enterprise
Image for Unity Media Improves Customer Service and Provides Online Access

Unity Media Improves Customer Service and Provides Online Access

Unity Media Kabel bw is an internet, cable television, mobile and fixed line telephone service provider providing services to over 8 million households in Germany. As their business expanded through acquisitions, Unity Media knew that the increased customer base would need better access to customer services in order to meet their SLA targets. With PRO Archiver for Documentum, the call center staff and customers now have access to their archived communications via secure online portals.

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We serve the following industries

financial services industry

Financial Services
Streamline and automate the processes behind storing, managing and outputting communications such as account statements, billings, invoices and other vital transactional documents.

insurance industry

Insurance
Simplify the storage, management and secure delivery of invoices, statements, benefits explanations, and other critical customer communications.

government industry

Government & Education
Solutions that help streamline document processes, save time and money, and ensure regulatory compliance.

print service provider industry

Print Services Providers
Reliable, high-performance omnichannel output, archive, enterprise content management, and accessibility solutions to delight customers, improve efficiency, reduce costs and meet SLAs.

doctor or nurse typing on laptop

Healthcare
Deliver timely patient and customer communications while adhering to increasingly strict privacy regulations.

man working at desk

Telco, Media, & Utilities
Optimize the management and secure delivery of personalized accessible communications to customers who demand immediate access to their information – anytime, anywhere, on any device.

Contact Us

For over 20 years Crawford Technologies has been serving customers in different industries throughout the world. Our solutions can be easily tailored and implemented to meet the unique needs of your market.

Get in touch with us today to find out how we can meet the needs of your organization.

Alternatively, you may send an email to sales@crawfordtech.com or call us toll-free at
1-866-679-0864