IBM Content Navigator = Best Front End for IBM ECMs; CrawfordTech Riptide = Missing Link in the Chain That Connects Content to Customers
IBM Content Navigator (ICN) is providing Line-of-Business (LOB) users across all industries a better user interface to their business content, which enhances their ability to access and process that content. ICN provides a uniform user interface across multiple IBM ECM platforms including:
Recently Crawford Technologies, in partnership with AIIM, the global community for information professionals, conducted a market survey into customer communications archiving practices. The survey had 226 respondents from North America and Western Europe from a range of sectors including government, banking, insurance, telco/media/utilities and healthcare. Essentially, the survey provides an insight into the trends affecting customer communication archiving.
As I gear up to attend Post Expo in Stockholm I started thinking about how my career has culminated in representing Crawford Technologies software solutions and what they mean and how they help the industry.
MAILCOM is coming back to Las Vegas, for The Management Summit for Mail, Distribution, Facilities and Government Professionals. MAILCOM is the world’s largest education organization for mail communications. At this annual event from September 22 – 24, you will learn the latest strategies from the industry’s top experts.