Category: Blog

Experience CrawfordTech’s New Solutions for IBM CMOD and ECM at Insight 2014

This year at Insight 2014, experience the new solutions Crawford Technologies has developed to extend and expand the value of your IBM CMOD and ECM systems. This week we just announced SunRise, which brings many new capabilities to CMOD users, including Accessibility, Redaction and much more. SunRise is the first solution of its kind as it integrates with existing IT environments to provide web and mobile applications with a web services interface for delivering, enhancing, transforming and presenting business-critical content. This is valuable to those attending IBM Insight, especially CMOD users, as no other solution offers faster performance, as well as, the ability to deliver documents dynamically from existing archived documents in a myriad of formats including: accessible, enhanced, redacted and Electronic Envelope™.

Trends in Customer Communications Archiving: Why is the Responsibility for Customer Communications Archiving so Decentralized?

Recently CrawfordTech, in partnership with AIIM, the global community for information professionals, conducted a market survey into customer communications archiving practices. The survey questioned 226 respondents from North America and Western Europe from a range of sectors including government, banking, insurance, telco/media/utilities and healthcare. The survey provides an insight into the trends affecting customer communication archiving.

Trends in Customer Communications Archiving: The Top Reasons Companies Keep Correspondence is for Historical Record Keeping

Recently CrawfordTech, in partnership with AIIM, the global community for information professionals, conducted a market survey into customer communications archiving practices. The survey questioned 226 respondents from North America and Western Europe from a range of sectors including government, banking, insurance, telco/media/utilities, and healthcare. The survey provides an insight into the trends affecting customer communication archiving.

Trends in Customer Communications: 34% of Organizations Cite an ‘Ad Hoc’ System for Archiving

Recently CrawfordTech, in partnership with AIIM the global community for information professionals, conducted a market survey into customer communications archiving practices. The survey had 226 respondents from North America and Western Europe from a range of sectors including government, banking, insurance, telco/media/utilities and healthcare. Essentially the survey provides an insight into the trends affecting customer communication archiving.

How the Experts at AIIM Have Influenced Our Products

Like IBM®, which used to be an acronym for its longer company name, the Association for Information and Image Management is now universally referred to by its acronym AIIM®. The AIIM organization has been an early and proactive advocate for the effective utilization of content through knowledge management and other disciplines. Through the years, the emphasis of its mission has shifted from Image to Information as Big Data has outgrown Micrographics in importance.