Category: Blog

Crawford Paper.li Recap: March 2015

As the year progresses, I will be summarizing a recap of our Paper.li postings every month. To make sure you don’t miss any of the great articles posted on the Crawford Paper.li, follow us on Twitter for our regular Paper.li announcements. This past month there were several great topics such as wearable technolgy, cyber-security and the top emerging technologies for 2015. Just a few of these topics can be seen in these articles listed below…

Make Your Customer Communications Secure and Compliant to Legislation With Redaction

In a time that felt long ago, you received statements that had all of your personal information listed right there on the front page. Your credit card statements had the full 16 digit number, financial statements had your full account number and your life insurance documents had your social security number. Now, because of legislation and privacy acts, all of this information has to be protected and can only show the last four digits of your accounts or other personal information.

The Need for Next Generation Enterprise Archiving

Business information is growing at an unprecedented rate. Indeed, experts point to a 4,300% increase by 2020. The tide of data and documents is challenging companies who need to store, manage, and leverage that information in order to operate their business. Users, technical support, and executives all struggle with the volume and complexity of data. At the same time, organizations also face increasingly strict regulations and compliance demands that place further burden on IT operations. If that weren’t enough, this mix of explosive data volumes and rising operational demands comes at a time when many IT departments have been forced into serious cost cutting; literally, doing more with less.

CrawfordTech Recommendations for Customer Communications Archives

Recently Crawford Technologies, in partnership with AIIM, the global community for information professionals, conducted a market survey into customer communications archiving practices. 226 respondents were surveyed from North America and Western Europe from a range of sectors including government, banking, insurance, telco/media/utilities and healthcare. The survey provides an insight into the trends affecting customer communication archiving.

Crawford Paper.li recap: February 2015

As the year progresses, I will be are summarizing a recap of our Paper.li postings every month. To make sure you don’t miss any of the great articles posted on the Crawford Paper.li, follow us on Twitter for our regular Paper.li announcements. This past month there were several great topics such as weathering the winter storms many of us have been experiencing, the BYOD revolution, basics of branding and making your metrics meaningful. Just a few of these topics can be seen in these articles listed below…