Category: Blog

Sessions You Shouldn’t Miss at MAILCOM Dallas 2015

For two intensive days you will have the chance to learn how to save your company money, improve your operations, and build your management expertise. Some of the topics that will be discussed include: postal regulations compliance, operations cost reduction strategies, government services management and support services management.

Ensure Your Customer Communications Are Accessible and Understandable

Social responsibility, regulatory requirements and significant non-compliance settlements are driving organizations to evaluate how to deliver accessible business documents so that they may properly serve all of their customers, including those who cannot consume documents via print or standard visual digital interfaces.

Thoughts About the Future of Data Preservation – Taking the Next Step

There are important trends that are challenging the efficiency and efficacy of data preservation and in particular legacy applications and customer communications archives. Companies must deal with rapid data growth, more stringent regulatory environments, changing customer needs, tighter IT budgets and the reality of a world that is increasingly based on digital solutions and technologies.

Thoughts About the Future of Data Preservation – Customer Communications Archiving

A few minutes ago I hosted an EMC Meet Up session on the topic of next generation customer communications archiving. Crawford Technologies along with Tech Target, the global information technology research and advisory firm, recently produced a new white papers focused on next generation data preservation and application decommissioning. This paper was produced in association with the InfoArchive Consortium (IAC) an alliance committed to scaling and fostering the adoption of next generation unified archiving based on the EMC® InfoArchive platform.

Thoughts About the Future of Data Preservation – Application Decommissioning

I just attended the excellent EMC World Momentum session facilitated by Andrew Bates of Flatirons solutions on the topic of next generation application decommissioning. Flatirons Solutions along with Tech Target, the global information technology research and advisory firm, recently produced a new white paper focused on next generation data preservation and application decommissioning. This paper was produced in association with the InfoArchive Consortium (IAC) an alliance committed to scaling and fostering the adoption of next generation unified archiving based on the EMC® InfoArchive platform.

EMC Innovation Award – InfoArchive Solution of the Year 2015

I was thrilled last night to be invited to attend the EMC ECD Innovation Awards at EMC World 2015. Crawford Technologies was recognized at these awards with the Best InfoArchive Solution 2015, which is recognition of the depth and breadth of our engagement with EMC over the last year in bringing InfoArchive solutions to market that meet the needs of customer communication archiving.

Building a “Case” for Output

I’ve been involved with the Enterprise Content Management space for a respectable amount of time now. I took the leap to this “world” as I saw it as a means to reinvent myself, taking with me my knowledge of the print or output world. After all, who doesn’t need to manage and make sense of their company’s documents and unstructured content and then share it with the universe? I soon became involved with industry solutions such as EBPP, ePresentment, eDiscovery and eDelivery – all of which use output and ECM at their core.