Category: Blog

Document Agility is Critical for Health Insurers

It’s hard to believe that it was over four years ago when President Obama finally signed the Patient Protection and Affordability Act (H.R. 3590) – also known as “Obamacare.” While pundits on the right and left continue to argue the potential implications, one thing is clear: the business of health insurance has changed dramatically. The elimination of pre-existing conditions, the expansion of Medicare into rural areas, and broader coverage for both young adults and early retirees are just a few of the impacts. Through it all, the demand for transparency and tighter medical loss ratio requirements continues to transform the way the industry does business.

IBM Insight 2015 – Lead in the Insight Economy

At this year’s Insight 2015 attendees can expect to see how leaders in the Insight Economy are applying insights to uncover trends, discover patterns, recognize opportunities, create markets and change the industry. Attendees will be able to fuel their business or IT transformation with more than 1,600 in-depth educational sessions, including technical training, hands-on labs and industry use cases presented by more than 1,000 industry experts.

Making the Most of White Space

Companies spend millions of dollars to send millions of customer statements each and every month. While the stats and numbers can vary, let’s assume that it costs your company approximately one dollar to print a simple, one page statement. Then add to that the cost of an envelope and the postage; another dollar or so, give or take. Now multiply that $2.00 by the number of mail pieces that go out the door each month and my guess is that your company now has invested a significant amount of money into this routine customer communications process. So the question becomes: is that investment simply a lost cost, or are you wasting an important opportunity to build revenue instead?

Accessible Documents and Legal Compliance

There are a number of laws in the United States supporting individuals with visual disabilities that have been around for quite some time now. You’ve probably heard about the Americans with Disabilities Act (ADA) of 1990, Title III and the Rehabilitation Act of 1973, Sections 504 and 508. Ultimately, these laws are there to ensure that people with all levels of ability are able to access all public accommodations, which include any and all communication documents you provide to the public. These laws have been around for decades now, but one stipulation of these laws is that they must adapt as technology advances.