Category: Blog

A Next Generation Platform for Customer Communication Archiving and e-Presentment (Part 2) – High speed ingestion and retrieval for large document batches

In out last post we looked at the ideal characteristics of a next generation customer communication archiving platform. In this post we look at one some of the critical concerns for migrating legacy customer communication archives to next generation ECM platforms.

A Next Generation Platform for Customer Communication Archiving and e-Presentment (Part 1)

So, your customer communications archive is old, obsolete, costly, and complex to maintain. It is for those reasons, along with the desire to boost information governance, compliance and to enable better business process management that organizations decide to make the move to a next generation document archive. In this blog we look at what makes an ideal next generation customer communication archiving platform.