
Strategies to thrive beyond 2021
May 5, 2021
Join us for our 2nd Annual Customer Communications Virtual Summit as we bring together the most respected Customer Communications experts in the industry to share valuable insights on innovative strategies to optimizing and improving your customer communications. This free, virtual, full day event will feature engaging thought leadership sessions, demonstrations, virtual exhibit booths and live networking opportunities to help you stay on top of the latest in Enterprise Output Management, eDelivery & Content Services and Document Accessibility.
Featured Speakers
We are honored to be joined by industry leaders and our innovative customers. Stay tuned for more speaker announcements as we approach our event kickoff.

Ernie Crawford
President & CEO
Crawford Technologies, Inc.

Lainey Feingold
Lawyer & Writer
The Law Offices of Lainey Feingold

Kemal Carr
President
Madison Advisors

Ed Horowitz
Executive VP, Financial Integration
OSG Billing Services

Scott Baker
Executive Vice President
Crawford Technologies, Inc.

Harvey Gross
Vice President
Crawford Technologies, Inc.
NEW Opportunities to Engage with Industry Experts
This year we are expanding the Summit to offer attendees more opportunities to engage with industry experts so you can learn about the topics that matter to you. In addition to 24 sessions across 3 tracks, the event will also feature a Virtual Exhibit area where attendees can freely move around and engage with vendors through interactive exhibit booths, real-time group or 1:1 video or chat sessions. Whether you’re in Operations, IT, Customer Experience or Document Accessibility, this 2nd Annual Virtual Summit will leave you with a solid understanding of the best ways to address the challenges related to optimizing and improving your customer communications.
