CrawfordTech News and Resources You Can Use

Helping companies optimize and improve the secure and accessible delivery, storage and presentment of customer communications

Find news, hot topics, and more information that matters in the world of customer communications inside and outside of Crawford Technologies.

In the spring of 2020, the COVID-19 pandemic erupted. Suddenly, we were faced with a new reality when it came to how we work. Reduced staffs were allowed in production print facilities or offices, but print operators had to socially distance from each other. Manual processes were considered risky because of reduced staff, albeit with the same volumes and SLAs.

David Zwang talks to Ernie Crawford, President and CEO of Crawford Technologies, about the evolution of the company. Founded 25 years ago, the company at that time was focused on helping organizations with the transition to then-new architectures like PostScript and PDF. Today, Crawford helps companies optimize workflows for transactional, direct mail, and commercial print.

The last six months have brought about changes to businesses, families and individuals in ways we never could have imagined. The current business climate has been concerning for many. In a recent study I read, 47% of respondents indicated a negative impact on company financials and a 39% negative impact on employee headcount. As we all know, the news is littered with stories of 100-year-old companies filing for bankruptcy.