The Crawford Courier

Innovation and Thought Leadership for Customer Communications

Welcome to this edition of the Crawford Courier. In this issue we will share exciting updates about new solutions that we have recently released and share some interesting facts and insights about the importance of print. If your company produces, delivers and archives customer correspondence, then the articles in this edition will provide valuable insight and actionable solutions for unlocking the power of your customer communications experience—and all of the things that drive it.

Table of Contents

  1. Ernie’s Corner
  2. Are Transforms or Print File Conversions a Thing of the Past?
  3. PDF/UA: How it Came About and Why You Should Take Notice
  4. Mailing Automation: Changes in U.S. and Europe To Keep Your Eye On
  5. Why Flexibility and Automation Drive Bottom-Line Results for Transactional Documents