Crawford Technologies Releases Redaction Solutions

Automatically removes confidential information from documents and print files


March 6, 2014, Toronto, ON – In response to the growing need to conceal personal information in documents, Crawford Technologies is proud to announce today the launch of its newest solutions: Redaction Express and the Riptide® Redaction Module. These new software solutions are designed to help organizations accomplish their daily flow of documents without risking the exposure of confidential information. The new Redaction Express software allows organizations to automatically eliminate personal and confidential information from documents and print files. Redaction Express can be used in document production or management workflows anywhere within an organization, with most document formats and on virtually any platform.

The new Riptide® Redaction Module is an extension to Enterprise Content Management (ECM) systems that can automatically remove confidential information from documents when they are being retrieved from the system for viewing, printing, faxing or other offsite transfer. It supports ECM systems such as IBM FileNet, IBM Content Manager OnDemand (CMOD) and EMC Documentum.

“Identity theft and fraud are rapidly growing problems and have motivated governments everywhere to enact legislation to protect consumers,” said Ernie Crawford, President of Crawford Technologies. “This new technology will allow organizations to protect personal information without negative impact on their daily information flows.”

Using the CrawfordTech Redaction products provides a faster and more accurate method by eliminating time-consuming and error-prone manual redaction processes. The confidential information is not just covered up, it is completely removed from the document or print file to ensure full compliance with any regulatory requirements. There is no need to change original documents or print streams and documents can be redacted as they are being delivered.

Redaction Express is available as an affordable add-on to CrawfordTech solutions including PRO Transforms, PRO Archiver for Documentum, PRO Archiver for InfoArchive, PRO Archiver for Sharepoint, PRO Office and Operations Express.

Some of the regulatory acts that restrict the use of confidential information include the United States Freedom of Information Act (FOIA) for Government, Health Insurance Portability and Accountability Act (HIPAA) for Healthcare, Payment Card Industry Data Security Standard (PCI-DSS) for Financial Services and Credit Card companies, Canada Personal Information Protection and Electronic Documents Act (PIPEDA) for General Business, Gramm-Leach-Bliley Act for Financial Institutions and Insurance companies and European Union (EU) Privacy Protection Directive for General Use and Business.

“The Redaction product family addresses an area that is a big stressor for many of our customers” said John Bourdeau, Product Manager at Crawford Technologies. “This will be a big help to organizations worldwide as they struggle to address compliance issues surrounding information confidentiality.”

CrawfordTech will be demonstrating and discussing the Redaction family of products, including the 2014 Xplor Technology of the Year award-winning Riptide® product, at the Xplor International’s Xploration ’14 March 25th to 27th and the 2014 AIIM Conference April 1st to 3rd both in Orlando, Florida.