Services which provide transcription, production, quality assurance, fulfillment and distribution of critical customer communications at a secure facility. These services include production of braille (type 1 and type 2), large print, audio, e-text, and transcription to accessible PDF in multiple languages. Accessibility and alternate formats expertise will ensure the highest quality results – even with highly complex transactional documents.
Security for Personal and Confidential Documents
The CrawfordTech U.S. and Canadian service bureaus are PCI-DSS compliant and have successfully completed a Service Organizations Controls (SOC) 2 Audit Type II with HITECH principles examination audit. This ensures that we comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Bliley Act of 1999 (GLBA) and ISO 27001, providing the highest security for our customers and their customers. All confidential document work is done onshore in our secure facilities.