Over the last few years, success in the document print and mail service business has required a different approach from the past. To remain relevant and useful to clients, many service providers have recognized the business trends their clients are experiencing and have made the investments necessary to support them.
It’s not a secret that composition solutions have a level of complexity when it comes to creating and editing communication templates. Despite efforts to create WYSIWYG interfaces that resemble or even plug into Microsoft Word or Adobe InDesign, the complex business rules that drive the content and testing required to ensure integrity of the communications can be a barrier when it comes to making what seems to be minor changes.
The Crawford Technologies team would like to warmly wish you joy and happiness this holiday season and throughout the coming year.
Even though program participation has increased every year since the US Postal Service began offering mailers postage discounts through promotional programs, no promotions were active in 2018. The reason? The USPS Board of Governors, which must approve price changes, had no members.
We are pleased to announce the release of CrawfordTech version 4.8. DTE or Digital Transform Engine, which is the foundation of the CrawfordTech portfolio, encompassing our document transformation and reengineering technology in addition to accessible conversions and other supporting solutions.
One of the biggest headaches experienced by printers today is managing small jobs. Companies that invested in equipment and software optimized for high volume production are seeing their operations become less efficient as they try to juggle the processing characteristics of multiple jobs that have shrunk in volume.
A common theme underscores the major trends happening in customer communications. It’s workflow.
Process automation and workflow are critical for success in omni-channel communications and full color inkjet document production. Workflow also plays a sizeable role in regulatory compliance and outsourcing strategies. And mergers and acquisitions are making multi-site management a priority, which also demands reliable workflows.
CrawfordTech recently exhibited at Print ’18, where we were honored with a Red Hot Technology award in the Workflow Automation category for QA in the Cloud.
When service providers look at their workflows, or consider implementing a modified or completely new workflow, many factors come into play. Automation is of course the ultimate goal. Increasing throughput, decreasing the number of labor-intensive human “touches”, and making it easier to handle exceptions are just a few of the many benefits that come from automation.
This is the sixth post in our blog series about the European Union’s General Data Protection Regulations, which came in to full effect on 25th May this year (2018).