The Importance of Workflow Visibility

When service providers look at their workflows, or consider implementing a modified or completely new workflow, many factors come into play. Automation is of course the ultimate goal. Increasing throughput, decreasing the number of labor-intensive human “touches”, and making it easier to handle exceptions are just a few of the many benefits that come from automation.

The Importance of Workflow Visibility

When service providers look at their workflows, or consider implementing a modified or completely new workflow, many factors come into play. Automation is of course the ultimate goal. Increasing throughput, decreasing the number of labor-intensive human “touches”, and making it easier to handle exceptions are just a few of the many benefits that come from automation.

Hidden Document Production Workflows

Companies sometimes create inefficient document production workflows out of necessity. From a hodgepodge of manual and automated steps, comes a new job or application that somehow becomes the permanent procedure. It is not unusual to see the same jobs, running under the original ad hoc workflows, still processing several years later.