December 23, 2014

Highlights from this Year’s Blogs

As the year comes to a close we are looking back on 2014. We wanted to share with you our top 5 blogs from this year. We have chosen a collection that spans all of our business units and that we think you will enjoy.

Enterprise Content Management:

Experience CrawfordTech’s New Solutions for IBM CMOD and ECM at Insight 2014

At this year’s Insight 2014 we showcased our latest solution SunRise. It brings many new capabilities to CMOD users, including Accessibility, Redaction and more. SunRise is the first solution of its kind as it integrates with existing IT environments to provide web and mobile applications with a web services interface for delivering, enhancing, transforming and presenting business-critical content. This is valuable especially to CMOD users. As no other solution offers faster performance, as well as, the ability to deliver documents dynamically from existing archived documents in a myriad of formats including: accessible, enhanced, redacted, and Electronic Envelope™.

To read the full blog post click here.

Archive Management System:

All-New Archiving Trends in Customer Communications

Crawford Technologies in partnership with AIIM, the global community for information professionals, conducted a market survey into customer communications archiving practices. The survey had 226 respondents from North America and Western Europe and from a range of sectors including government, banking, insurance, telco/media/utilities (TMU) and healthcare. Essentially, the survey provides an insight into the trends affecting customer communication archiving.

The results of this survey were broken up into several blogs and Tim Nelms, our Archiving Business Unit Manager, picked out the most interesting results of this survey. To read the introductory and all of the following blog posts, click on the links below:

Introducing All-New Archiving Trends in Customer Communications - CrawfordTech and AIIM Announce the Results of Survey into Trends in Customer Communications Archiving

All-New Archiving Trends in Customer Communications- Statement and Invoices make up 68% of Outbound Correspondence

Trends in Customer Communications - 39% of Organizations Archive Outbound Correspondence

Trends in Customer Communications - 34% of Organizations Cite an 'Ad Hoc' System for Archiving

Trends in Customer Communications - The Top Reasons Companies Keep Correspondence is for Historical Record Keeping

Trends in Customer Communications - Why is the Responsibility for Customer Communications Archiving so Decentralized?

Trends in Customer Communications - Why do Companies Archive Variations of Customer Correspondence

Trends in Customer Communications - Why is the Average Print Budget $5.8M and the Average Print Archive Budget $623K?

Trends in Customer Communications - PDF and PDF/A - The De-Facto Standard for Customer Communications Archiving

Enterprise Output Management:

When you Think Inkjet, Don’t Forget Workflow

What we print and how we distribute is changing. Since print is not disappearing, we all know that Inkjet technology for print is the way to go. The analysts have jumped on the bandwagon, the print vendors all have inkjet technologies and many have models to address the various volume duty cycles based on business needs.

To read more about Inkjet and how it can help your workflow, please click here.

Print Industry:

The Print Industry: We are All the Same, But Different, and Here is How

Crawford Technologies built the idea of being a part of the industries we provide solutions for. Our area in printing is fairly niche, but touches just about everyone’s lives. The business for us is high-volume print of Transactional documents (bills, statements, EOBs, etc.), something many in our industry call Enterprise Output Management, Customer Communications and High-Volume Transactional Output (HVTO).

To read more on how our niche and traditional printers do different things, but sometimes use the same language click here.

Document Accessibility:

Accessible PDF’s: What’s the Difference Between WCAG 2.0 Accessible PDFs and PDF/UA Accessible PDFs?

Many people ask us how do we make our PDFs accessible and what is the difference between Accessible PDFs that adhere to WGAG 2.0 guidelines or PDF/UA standards. This blog post discusses the differences and similarities when making your documents accessible for the blind, or partially sighted.

To learn more about the differences between WCAG 2.0 and PDF/UA read the full blog post here.

We wish you a happy new year and look forward to a bright 2015!