Retrieve, Transform and Bundle Content with Ease
Riptide® gives businesses a highly configurable and sophisticated content and document consolidation and distribution engine. It retrieves content from enterprise content management (ECM) repositories and content services platforms (CSP), converts the content into a required format and manages the output.
Riptide® content transformations are done through high-volume batch processing at scale. Output of content can be personalized for recipients. Content is distributed to selected channels and in preferred digital and print formats.
Riptide® is ideal for organizations needing to bundle content from legacy systems and modern applications for today’s customer communication channels
- Case Management
- Claims Processing
- Hospital Discharge
- Site Inspections
- Requests for Information (FOIA, GDPR, CCPA)
- Loan Origination
- Transportation documents
- Digital Forms for Logistics
- Content Transformation
- Document Bundling and Distribution
- Personalized Communication
Riptide® solves the business challenge to retrieve, transform and combine disparate content into a common format for digital delivery, including PDF, PDF/A for long term archiving, and PDF/UA and accessible HTML for WCAG-compliant content accessibility.
Output can be directed to local or network attached printers, enterprise print queues for batch print and mail systems as well as a variety of electronic distribution solutions. Electronic methods include email attachment, FTP and HTTP transmission, invited pull through SMS notification, ingestion into a new CSP and delivery to an EFSS or BOX folder for collaboration.