Reach all your customers - Making Accessible Documents Easily
It’s more important than ever to be in compliance with global regulations mandating that organizations offer documents in accessible formats for their blind, partially-sighted and cognitively disabled customers. Financial penalties can be high, and you risk under-serving this rapidly growing population. With Accessibility Express, powered by our revolutionary architecture, MasterONE, you can be in compliance and easily offer documents in whatever format your customers need. Accessibility Express offers users the ability to make high volume business communications such as invoices and statements that are systematically generated into accessible digital and traditional alternate formats. Personal and confidential documents such as credit card, bank statements, telecom invoices and health care explanations of benefits can be made accessible to work with assistive technology devices while also providing physical formats like braille, large print, audio and eText.
Inclusion by Design
Accessibility Express allows your original documents to be accessible to everyone. Electronic documents can be created or transformed into Accessible PDF or Accessible HTML5 so anyone receiving their documents online can read them. Not only does this ensure compliance, but customers will not have to make special requests for accommodation or for specific document types formats. You can even support your accessible paper/physical documents so that they can be read by anyone using their smartphone with the Voiceye app. Your Accessibility Professionals only need to set up the MasterOne tagging rules once in the included PRO Designer interface. Then all your paper and electronic versions of that document can be accessible to everyone. This includes braille, large print, eText, XML and audio.
Resource Integrated Supports Alternate Formats
Resource Integrated, a company that provides design, print, and data driven communications as well as logistics and distribution services, needed to create accessible documents in multiple formats for a large telecom client. In order to be in compliance with current regulations, contractual communications in the requested format had to be delivered within 72 hours of a customer sign-up. Resource Integrated works with CrawfordTech’s Secure Document Accessibility Services Bureau to automate the conversion from PDF format to accessible document formats like braille, large print, eText and Audio, allowing them to deliver communications to their client on-time.
The Accessible PDF output from Accessibility Express can be WCAG 2.0 compliant and can also be produced in Accessible PDF/UA format. It works with normal PDF files, or print ready files in virtually any format and, using tagging rules, converts it to the Accessible PDF format that you need. This can be done before documents are stored in your repository, or it can be done dynamically when the documents are being retrieved for viewing. This allows you to meet your accessible digitization strategy and ensures that documents produced and stored many years ago are still able to be delivered as accessible.
With Accessibility Express you can automate the process of accessible document output, and easily transform legacy transactional documents into responsive, compliant HTML5 for a variety of customer delivery channels to meet individual delivery preference needs.
The Voiceye support within Accessibility Express allows you to place a special barcode on your documents containing the document’s content in an accessible format. A user can then read that barcode with a free downloadable smartphone app, and have access to the information using the familiar, accessibility features of the phone. This is a simple and straightforward method of making all your printed documents accessible to everyone.
Multiple Formats for Different Requirements
Accessibility Express takes it even a step further. Realizing that Accessible PDF and Voiceye may not handle 100% of your customers’ requirements, Accessibility Express documents can be easily output in any of the traditional “alternate formats” using a standardized process based on the Accessibility Express tagging rules and the use of the MasterOne protocol.
One of the most time-consuming tasks when providing accessible documents is the setup - tagging documents to create each accessible format. Some organizations pay for this up to 5 times for each document - once for each of Accessible PDF, Braille, Large Print, eText and Audio formats. With Accessibility Express and MasterOne, you only need to create one setup for each document type to support all of the different formats. And you do the tagging, including defining the logical read order, with a GUI application that is easy to use and optimized for customer communications documents.
Transforming documents into accessible formats after composition allows for the most flexibility, lowest cost and ease for change management into digital formats and physical formats such as Braille, Large Print, eText and Audio formats.
Accessibility Express is powerful and flexible. It accepts PDF files and print stream formats (AFP, PostScript, PCL, and Xerox Metacode) so there’s no need to recompose output or go back to originating applications. The solution includes tools to enhance productivity, supports batch and interactive processing, and has many workflow and integration options available that its components can be plugged into.
Output of traditional alternate formats such as audio or braille can be handled by CrawfordTech’s Canadian and U.S. Document Accessibility Services centers, or by any certified MasterONE service center.
Enhance Accessibility Express with these Additions
For the blind, partially-sighted, and for those with cognitive disabilities, the ability to access bills, statements and other transactional documents means greater independence.
We're here to help you
We know that your success depends on more than high quality software. Our experienced professional services, training and support teams work closely with you to consult, customize, migrate, train and provide additional value-added services that ensure your implementation is efficient and productive. Our Document Accessibility Services and other Cloud based services deliver secure and scalable hosted solutions.
Crawford Technologies Professional Services staff are recognized for their in-depth knowledge and expertise in electronic document processing systems and applications. We provide a unique combination of knowledgeable IT professionals, industry-leading technology, and proven processes. We know what it takes to re-engineer documents and systems for optimal performance and profit.
At Crawford Technologies, we understand the importance of effective testing, and know how to create the best infrastructure and leverage the optimal tools to ensure reliable results. Our scalable and secure Cloud-based QA service gives you all the tools needed to fully automate document-related Quality Assurance testing processes.
We provide transcription, production, fulfillment and distribution of your critical customer communications at our secure facility. Our services include production of braille, large print, audio, e-text, and transcription to accessible PDF in multiple languages.
CrawfordTech training programs make the difference in achieving the ROI and improvements that are so important to our customers. Our experienced training professionals offer on-site training that can be tailored to meet your specific requirements.
Once your Crawford Technologies solution is in place, you can count on our unparalleled support staff, who average over 10 years experience in the high-volume transactional print-stream industry. Our customers have given us a +63 Net Promoter Score®, an objective indication of the quality of our post-sales team.
CrawfordTech’s STEP™ Migration Services relies on superior technology, proven processes and skilled professional services to deliver fast, accurate and reliable content migration when upgrading or consolidating content repositories or archives.