PRO Preference Manager

PRO Preference Manager

PRO Preference Manager is a flexible, standalone solution for managing customer preferences for any type of multi-channel communication. Whether you want to communicate using e-mail or text, online or in social media, or simply with plain old print, PRO Preference Manager gives you the choices and the control you need to make the most of multi-channel communications and deliver documents in the channel of your customer’s preference.

PRO Preference Manager Advantages

  • Increase the adoption of e-delivery and multi-channel communications
  • Provide customers with the ability to choose preferences for a variety of different document types
  • Make accessible communications available and easy for customers to select
  • Flexible customization via open architecture APIs
  • Manage preferences for any channel: electronic, print, mobile, web, and ADA accessible formats
  • Provide customers and customer service reps with a simple tool to manage preferences in real-time
  • Manage and incorporate customer preferences into every type of communication
  • Integrate with email delivery services, Biller Direct sites, and any 3rd party consolidator
  • Cost effective implementation and low TCO

With multi-channel documents it’s all about meeting your customer’s expectations, and PRO Preference Manager makes it easy. Our industry-leading advanced customer preference management tool is built upon decades of CrawfordTech workflow control experience and offers the flexibility to integrate and manage preferences to any delivery channel available.


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