October 29, 2020 1:00 pm ET
During this time of limited personal contact, it is even more important for people to have access to their content electronically and in accessible formats. The pandemic does not negate the legislative requirements of providing accessible statements, bills, EOB’s, and other customer communications to individuals who need them.
Join Dennis Quon, EDP and Jen Goulden, EDP on October 29th 1pm ET for an educational webinar on how to ensure your organization is providing the documents your customers need in the formats they request. The discussion will cover the following topics:
• Current Legislation
• What is involved in implementing document accessibility
• Review of formats
• Tools available to automate the process
• Importance of testing
• Potential impact of COVID-19 restrictions on document accessibility processes
• Changing expectations in the disability community.