March 17, 2020 1:00 pm ET

Businesses that create an exceptional customer experience (CX) can gain an advantage over their competitors. They recognize that communications are critical to establishing and maintaining customer relationships and that personalizing the delivery of customer communications is essential to the success of their CX strategy. Taking communications that were originally designed and formatted for physical delivery and converting them into a format suitable for electronic presentment can be challenging. CrawfordTech’s eDeliveryNow platform provides a modular approach for the digital delivery of customer communications without the need to recompose documents or change the up-front workflow. The CrawfordTech eDeliveryNow platform contains the solutions that work together to provide an end-to-end path to providing your customers with the right information at the right time in the right format.